Privacy
& Security Policy
Privacy Policy
When you book a reservation through our site,
we ask you to provide personally identifiable
information by filling out and submitting an
online customer profile form. This information
includes your name, home or work telephone number,
fax number, email address, and your credit card
number, expiration date and billing address.
We use this information to process and book
your reservation and to notify you of your reservation
status by email or fax. We use this information
only to reserve the room with the hotel or other
lodging.
Security
Policy
SiamTraveller.com takes every precaution to protect
our users' information. When users submit sensitive
information via the website, their information
is protected both online and off-line.
When our reservation order form asks users to
enter sensitive information (such as credit card
number), that information is encrypted and is
protected with the best encryption software in
the industry - SSL. While on a secure page, such
as our order form, the lock icon on the bottom
of web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as
opposed to un-locked, or open, when users are
just 'surfing'.
While we use SSL encryption to protect sensitive
information online, we also do everything in our
power to protect user-information off-line. All
of our users' information, not just the sensitive
information mentioned above, is restricted in
our offices. Only employees who need the information
to perform a specific job (for example, our billing
clerk or a customer service representative) are
granted access to personally identifiable information.
Furthermore, all employees are kept up-to-date
on our security and privacy practices. Every time
new policies are added, our employees are notified
and/or reminded about the importance we place
on privacy, and what they can do to ensure our
users' information is protected. Finally, the
servers that store personally identifiable information
are in a secure environment, in a locked facility.